Frequently Asked Questions: My Account
- How do I update my account information (address, e-mail, etc)?
- How long will it take to receive a check after cashing out?
- What should I do if I haven't received credit for an offer?
- Is there a limit to how frequently I can cash out?
- Can I have more than one account?
- Can I complete the same offer for CashContent credit more than once?
Answers
How do I update my account information (address, e-mail, etc)?
You may manage all of your account information from My Account, including name, mailing address, e-mail address and account password. Please make any changed to your mailing address before cashing out, as this will guarantee the appropriate processing of your check.
How long will it take to receive a check after cashing out?
CashContent checks are processed and mailed with 10 business days. To further expedite this process, always doublecheck your mailing information before cashing out.
What should I do if I haven’t received credit for an offer?
There are two reasons that you may not have received credit for an offer.
1. Check the offer details to view our estimate of when to expect your earnings. While some offers are instantaneous, other take up to a few weeks. A missing offer may still be in process.
2. Make sure you have completed the offer correctly. You must sign up for the offer using the same email address
you use for CashContent, and you must sign up for the offer through the Cash Content
offer page. You will not receive credit if you go to the advertiser site
directly.
If you have not received your offer earnings after 30 days and you
are sure you followed the appropriate steps, submit a Missing Credit Report. Give us some time to explore the problem and we'll get back to you as soon as possible.
Is there a limit to how frequently I can cash out?
You may cash out any time you have at least $20 in your account. Multiple cash outs made within 10 days may be processed by one check.
Can I have more than one CashContent account?
Only one CashContent per person.
Can I complete the same offer for CashContent credit more than once?
Each offer may be completed only once by each user. Of course, with 65 available offers, we doubt you'll run out of quality options.
